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Where can I find and download my digital products?.My order status says something other than 'complete', what does this mean?.

Is there a way to purchase items in the store as gifts?.

I’d like to return a product or cancel an existing order, am I eligible for a refund?.

I cannot log into my online store account, what is wrong?.If you'd like more information on our store, or technical help with Elite Dangerous, please check these links first. Need technical help with Elite Dangerous? Check our Game Support page. If you can't find your answer here, you can Contact Customer Support to tell us about your specific problem. We've put together a set of Frequently Asked Questions to help you find a quick answer to your question. Hi, thanks for visiting - we are here to help!